The Sweet Peach Guide
From fit to fabric care, we’ve covered everything you might want to know.
Ordering & Shipping
How long will my order take to arrive?
Most orders are processed within 1–2 business days and delivered within 5–8 business days, depending on your location. You’ll receive a tracking link once your order ships.
Do you offer international shipping?
Yes! We currently ship to most international destinations. Shipping costs and delivery times vary by region and will be shown at checkout.
Can I change or cancel my order after placing it?
We start preparing your order as soon as it’s placed, but if you need to make changes, please contact us within 12 hours at our support email. We’ll do our best to assist.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your Sweet Peach package all the way home.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery for unworn, unwashed items with tags attached. Due to hygiene reasons, underwear cannot be returned once worn.
How do I start a return or exchange
Simply contact our customer support with your order number, and we’ll send you easy step-by-step instructions.
Are returns free?
Return shipping costs may vary depending on your region. We aim to make the process simple and affordable for all customers.
Sizing & Fit
How do I find my perfect size?
You can refer to our detailed Size Guide on each product page. It includes measurements and fit notes to help you choose your ideal style.
What if I’m between sizes?
If you’re between sizes, we recommend sizing up for a more relaxed fit — especially for lounge and bralette styles.
Do your products fit true to size?
Yes, most of our pieces are true to size. However, fit may vary slightly by collection due to fabric and design.
Product Care
How should I wash my Sweet Peach lingerie?
For best results, hand wash with mild detergent and lay flat to dry. Avoid wringing or tumble drying to maintain the fabric’s softness and shape.
Can I machine wash my pieces?
If you prefer, use a delicate cycle with cold water and a lingerie bag. Always skip the dryer — air drying is best!
How long will my lingerie last?
With gentle care, your Sweet Peach pieces are made to last — keeping their comfort, stretch, and beauty wash after wash.
General & Brand
Where is Sweet Peach based?
We’re proudly based in Australia, blending local creativity with globally inspired design and sustainable ideas.
Are your products sustainable?
We’re committed to thoughtful, responsible production — choosing fabrics and partners that align with our values of comfort, quality, and care.
How can I contact Sweet Peach?
You can reach us anytime via our Contact page or email us at support@sweetpeach.com. We love hearing from you!